Flower Hill Auto Collision Center

TEN THINGS TO KNOW BEFORE HAVING
YOUR CAR REPAIRED

 

You have the right to go to the repair shop of your choice.  Your insurance company cannot require you to go to a particular shop.

 
 
 

There is no law requiring you to obtain more than one estimate
or appraisal.

 
 
 

Let us help you negotiate your claim with the insurance company.

 
 
 

Never drive a car that could be unsafe because of damages.

 
 
 

Your Car is the second largest investment your're likely to make.  Preserve its value and your safety by having it repaired professionally.

 
 
 

Differences in repair estimates are common.  A lower estimate may not include all necessary work. If you're not sure why one estimate is different from another you've received, please ask us.

 
 
 

Choose a shop that has unibody repair equipment and certified (by I-Car or ASE, for example) technicians.

 
 

Ask if the shop will be using genuine manufacturer (OEM) replacement parts.

 
 
 

 Ask if the shop offers a repair warranty.

 
 

Some insurance companies may want you to visit their drive-in claims center before having your car repaired.  You can do this, or you may leave your car at the our shop and ask that the insurance
        company inspect the car here.

 
 

YOUR CHECK LIST

 
 

Look for the following things upon completion of repairs:
Color Match: 
Make sure re-painted areas match existing paint.
Paint Finish:  The surface of your freshly paint vehicle should be smooth
    and flawless.
A Perfect Fit: Body panels should be uniform, with even seams around doors
    hood, and trunk.
Alignment: Your vehicle should track the road as well or better  than it did
    before the repair.
Attention to Details: An expert cleaning and detail job should restore a
    like-new appearance to your vehicle.
A Warranty: Your warranty should guarantee the repair and clearly state your
    rights and obligations.

 
 

We pledge to you... honesty, integrity, safety,
and craftsmanship.

   
  Inter-Industry Conference on Auto Collision Repair.  I-Car is an international not-for-profit training organization dedicated to improving the quality, safety, and efficiency of auto collision repair for the ultimate benefit of consumers.  
    Automotive Service Excellence
   
 

Flower Hill Inc. Auto Collision Center
912 Route 12  Frenchtown, NJ 08825
(908) 996-0603   Fax  (908) 996-0673
email:
flowerhl@infionline.net

  (NJ Lic. # 03625A)